Car Insurance
from USAA

Open only to USAA members - current and former U.S. military families, USAA's highly rated Auto Insurance policies feature discount pricing, accident forgiveness and a system of over 2,300 repair centers.

Car Insurance Reviews

5.0
Jan 4, 2009 12:22 am

I am a second generation USAA customer and will be with them for life! Their customer service is superior to any other financial company I have worked with and their claims office is incredibly helpful. I have never called their office that they have not provided me with whatever it was I needed. When I needed to ship my car internationally, USAA actually got on the phone with the shipping company to provide them all of the information and ensure there was no confusion!
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5.0
Dec 31, 2008 9:55 am

USAA provides great rates. They offer the convenience of automatic bill pay. Their services include all the features of any major auto insurance company to include glass coverage. USAA is great with military families. They understand and try to reduces the stresses of serving in the military. They offer lower rates when you are deployed and will not be using your car that still covers any accidents that might occur. A great company overall.
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5.0
Dec 24, 2008 8:59 am

My car and home have been insured with USAA for five years. While the rates with USAA tend to be a bit higher, the customer service in a time of trouble make it worth the extra money. USAA has always come through with immediate reimbursment, rental cars, and excellent customer service whenever needed. I highly recommend their insurance to those that qualify.

5.0
Dec 18, 2008 7:54 pm

I thought about giving USAA a 4.5 because their rates tend to be slightly higher than other insurance companies, but I decided to go with a full 5 rating because you really get what you pay for. I got in a car accident several years ago and they sent payment, reimbursed me for my rental car, evaluated the damage appropriately, and did NOT raise my rates or hassle me. Their customer service is absolutely the best - friendly, courteous, and effective. They answer questions, and if the person I'm talking to doesn't know the answer, they go find out what it is. I left for a while to go to Geico for money reasons, but the minute I could afford to, I went right back to USAA. I really dig the dividend checks at the end of the year, too!
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5.0
Dec 13, 2008 4:30 pm

I have had USAA for 15yrs! Every once in a while I think I can get a better rate or better coverage so I look around and find that I CANNOT do any better than USAA!! They are always helpful, curteous and available. Try and find that anywhere else. WAY TO GO USAA!!!!!!!!!!

5.0
Dec 9, 2008 1:23 pm

We have USAA for our banking, auto and home insurance. they cover everything! when we were station overseas our xbox and computer were both fried and we had no problem calming it though them. we had a check within a couple of weeks...

5.0
Dec 1, 2008 3:27 pm

By far the most affordable rate for the most coverage! Documents available online, payment is quick and simple account transfer, and staff are friendly on phone when I have to deal with them.

2.0
Nov 29, 2008 12:11 am

USAA is fine until you need their help then they treat you like crap! I was rear ended in May and had over $4,000 in medical bills - they wanted me to settle for $375! The adjuster told me there was not enough damage to my car, and I simply could not have been injured! They are a bunch of jerks!! I had to get an attorney!

5.0
Nov 25, 2008 6:39 pm

I've had automobile, homeowners and life insurance from USAA for 15 years. They've always been a complete pleasure to deal with and even send me a rebate check every Christmas. I have only wonderful things to say about their service and product quality.

5.0
Oct 30, 2008 1:00 pm

I've had auto insurance with USAA for more than 20 years - and I can't say enough good things about them! Customer service is excellent, claims have been quickly processed, and an annual rebate check is a major plus!

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Provided by Informa 01.05.09